Courier X acknowledges the importance of protecting the privacy of our users. Any information collected is used to improve the services that Courier X offers, and to continually improve communication and efficiency with Courier X, our drivers and our clients.

In all instances, tracking packages related to your account can only be accessed through your account and is not shared to any third party unless you willingly share that information yourself. Any visitors to courierx.ca may be able to access general information about the company, its policies and procedures, and how to best serve you as either a client or a driver. Any details pertaining to specific existing accounts are not privy to the public through the Courier X website or any other system except by such user that already has an existing account. A Courier X account provides clients with information on tracking package, submitting orders, and viewing order history.

If you are the recipient of a package, we have obtained your name and shipping information from a client. Your IP address is collected whenever you visit courierx.ca which is considered non-identifiable information.

Courier X TERMS and CONDITIONS will further explain and guide you through any liabilities relating to deliveries of packages and responsibilities of Courier X, its drivers and clients.

Collection of Non-Personal Information

The only non-personal information that Courier X captures from visitors to our website is time and date of visit, IP address, geographical location, and type of internet browser. This information is used only to improve the services offered by Courier X and is not shared or sold to any third party. A visitor’s email address is not captured by Courier X.

Collection of Personal Information

Personal information on the Courier X website is collected at our request only to assess drivers, or for clients to create an account, or for purposes of receiving newsletters and updates from Courier X. This personal information is backed up using our 256 bit SSL encryption model. It is possible that Courier X may request personal information for other services without given notice. Any information collected is simply to provide the necessary services offered by Courier X, or to provide clients or the general user with information about Courier X. Courier X does not share or sell personal information to third parties.

What are Cookies?

A cookie is a series of data characters that will allow the website to recognize you as a unique individual. Courier X uses cookies to help acknowledge you as a new user, or remember your preferences if you are a return user. Cookies allow Courier X to associate clients with their information profiles. Cookies can be removed from your hard drive. Check your browser provider for information on how this is possible.

Will Courier X Ever Share Personal Information?

Courier X will only share personal or non-personal information in the instance of a subpoena, court order, or other legal instances where Courier X is required by law. We also reserve the right to share personal or non-personal information in cases where Courier X suspects illegal activity or behavior is being carried out through its system or services. We reserve this right without giving notification to client or user.

Changes to Privacy Policy

If Courier X changes its Privacy Policy, it will notify users by posting a link on the homepage. The link will also detail the date that changes will take place.